Lippstadt/Hamburg, January 7, 2020 – FinTech startup troy is expanding its management team, underlining its growth ambitions. On January 1, 2020, Daniela Straube (42) became a member of the executive board, joining the founders Till Völzke and Philip Rürup as well as CTO Gunnar Zarnke. The experienced manager will push the internationalization of troy and also supports the core market Germany with her expertise and network.
At troy, Daniela Straube contributes her experience of nearly 20 years in leadership positions in debt collection as well as fraud and risk management. Before joining troy, she was Managing Director of the global financial services provider Arvato Financial Solutions (the Bertelsmann Group), where she was responsible for restructuring and developing the debt collection business in Benelux and France. Prior to that, she gained experience in fraud and risk management, which is also relevant for debt collection clients, in management positions at Arvato and Schufa.
Daniela Straube is looking forward to the new task, “Customer experience is the crucial factor for any functioning business nowadays. There is still a lot of catching up to be done in this regard in debt collection. troy plays a pioneering role in Europe with its solutions. In every competitive comparison, troy has proven that its customer-friendly approach outclasses traditional debt collection agencies. For troy’s clients, this means significantly reducing their debt losses and preserving valuable customer relationships. I am deeply convinced that troy has the potential to revolutionize the European debt collection industry. I am very much looking forward to becoming part of this great team and helping to spark the next stage of troy’s growth.”
Philip Rürup, Founder and Managing Director of troy, adds, “I am happy and proud that we were able to win Daniela for us. When even the market’s top experts and managers leave promising corporate careers behind to help us pursue troy’s vision, then we seem to be on the right track. The entire team is looking forward to working with her.”
troy is a FinTech company that specializes in customer-friendly digital debt collection. The startup optimizes the customer experience in debt collection and thus maintains the customer relationship, using tools and methods from marketing and CRM combined with data and machine learning. troy was founded in 2017 by Philip Rürup and Till Völzke in Lippstadt and currently has locations in Lippstadt and Hamburg. Key client industries are telecommunications, utilities, the publishing industry and multi-channel commerce. The seed financing round with a small seven-digit amount took place in May 2018 with the HTGF and business angels from the FinTech industry as key investors. With the second financing round in October 2019, four new investors have joined, raising a medium-sized seven-digit amount.
Philip Rürup, Founder and Managing Director, troy gmbh
T: +49 172 16 00 437